Shipping policy

Shipping Policy

At Nextee.in, we aim to process and deliver your orders safely and as quickly as possible.

Order Processing

Orders are generally processed within 1–2 business days after successful order confirmation.

Orders placed on Sundays or public holidays will be processed on the next working day.

During sale periods, new launches, festivals, or high-order volumes, processing may take slightly longer.

Delivery Time

Estimated delivery time after dispatch:

  • Tamil Nadu: 2–4 business days

  • Other parts of India: 3–7 business days

  • Remote locations may require additional delivery time.

Delivery timelines are estimates and may vary depending on courier availability, weather conditions, public holidays, or other circumstances beyond our control.

Shipping Charges

Shipping charges, if applicable, will be displayed clearly during checkout before you complete your order.

Free shipping may be offered on selected products, orders, or promotional offers.

Order Tracking

Once your order has been dispatched, tracking details will be shared through SMS, WhatsApp, email, or other available communication channels.

Customers can use the tracking information to check the delivery status of their order.

Cash on Delivery

Cash on Delivery may be available for eligible locations and orders.

Nextee.in reserves the right to limit, disable, or cancel Cash on Delivery orders in cases of repeated order refusal, incorrect customer information, unreachable customers, or suspicious orders.

Incorrect Address or Contact Details

Customers are responsible for providing the correct:

  • Full delivery address

  • PIN code

  • Mobile number

  • Customer name

If an order cannot be delivered because of incorrect or incomplete information provided by the customer, additional shipping charges may apply for re-dispatch.

Please contact us as soon as possible if you notice an error in your shipping details.

Delivery Attempts

Courier partners may make multiple attempts to deliver your order.

Please ensure that the provided mobile number is active and that someone is available to receive the package.

If the parcel is returned to us because the customer was unavailable, refused delivery, or could not be contacted, re-shipping charges may apply.

Damaged or Tampered Packages

If the package appears damaged, opened, or tampered with at the time of delivery, please take clear photos or a video of the package before opening it.

For any product-related issue, contact Nextee.in as soon as possible with your:

  • Order number

  • Product photos

  • Package photos

  • Unboxing video, if available

This will help us verify and resolve the issue quickly.

Delayed or Lost Shipments

Once an order has been handed over to the courier partner, delays caused by the courier network may occasionally occur.

If your order is significantly delayed, please contact us and we will assist you in checking the shipment status with the courier partner.

Service Availability

We currently ship to serviceable PIN codes across India.

Some remote or restricted locations may not be serviceable by our courier partners. If your location cannot be serviced, our team may contact you regarding alternative arrangements or order cancellation.

Contact Us

For questions regarding shipping, tracking, or delivery, please contact Nextee.in Customer Support through the contact information provided on our website.

Website: www.nextee.in

By placing an order on Nextee.in, you agree to the terms mentioned in this Shipping Policy.